Audio Patient Monitor Troubleshooting Guide : A.M. Bickford Inc. - Top Quality Veterinary Equipment and Supplies since 1974

Audio Patient Monitor Troubleshooting Guide

Esophageal stethoscope tubes: Inspect your esophageal stethoscope tubes before use to be sure that the membrane covering on the distal end is secure and there are no punctures.

Sensor unit: A symptom of a bad sensor unit is loss of sensitivity, resulting in having to use high or full gain control.

Batteries: The 4 “C” size flashlight cells will normally power your APM for many months, perhaps close to a year, depending on amount of use and the freshness of the batteries when installed. If the batteries are allowed to reach an advanced state of decay, the APM may give erratic or unreliable performance. To avoid this possibility, the APM has a reliable method of testing the battery condition. This is accomplished by switching to the Mode 2 function and noting whether the audible beeper sound is heard in response to an input signal with the gain control in full high position. Absence of an audible beeper sound in the Mode 2 function, indicates the end of the useful battery life. Replace the batteries and note that normal operation is restored. It is recommended that the above battery check be routine procedure before using the APM.

When experiencing a problem with the operation of the unit, please contact our service department via our toll free number or email customerservice@ambickford.com. Please have the Serial Number and the approximate purchase date to aid us in assisting you.

If the equipment needs to be sent in for repair, it is given priority status, repaired and returned in as little time as possible. Please be sure to have complete bill to/ship to information (including a contact name and phone number), along with a description of the problem experienced, inside the box and ship the item to A.M. Bickford, Inc., Attn: APM Repair Dept., 12318 Big Tree Rd., Wales Center, NY 14169.

Loaner Program: There is a free loaner unit when available for units that are being repaired. Upon the return of your equipment, the loaner unit must be returned within 7 days or there will be a charge for rental of the loaner. Shipping costs of the loaner will be charged to the customer.